2/4/07

In the article I read, it referred to empathic listening as reflective listening. It starts out by explaining why it is so important to use and gain as a skill. It is also helpful for someone who is a third party in a conversation. Not only does it help them get both sides of an argument, but it also helps them stay in a neutral zone. When we use empathic listening effectively, we gain trust and understanding. The person can sense when we have our own agenda or we really want to help them. Also, when reflecting and rephrasing, the other person is more likely to open up and express what they are really feeling. It reduces the awkward tension during the conversation, and creates a safe environment.
In order to effectively listen, you have to been willing to let the other person dominate the conversation, and you simply meditate about what they are saying. Use open-ended questions, and not to interpret what you think they are trying to say to you. Be open minded, but be in the conversation. Reflect back what they are saying, and but their emotion into the conversation. Be emotionally in the conversation without stating your own opinion. Your goal while empathically listening is to lift the person up, and help them reach the solution in their head. When you do this well, the person will have a greater confidence and reduced stress. Also, it will help build trust in the relationship, and you will benefit through their information they share with you. Once this skill is mastered, your communication will be more effective and your relationships will become more meaningful.